Reviews
Excellent experience. Installation of new mini-split system was timely and well executed. Very knowledgeable and creative installers who overcame a few challenges. Highly recommend.
We have had 3 technicians to our home in the past few weeks and they have all been tremendous, knowledgeable , professional and thoughtful in decision making!! I highly recommend with no reservations. I will always use Potter Heating Cooling and Company!
From start to finish, professional ,courtesy and kind !! Will use again
Everyone is professional and very friendly. It was a pleasure contacting Potter and having their technicians here completing the project. We highly recommend Potter Heating, Cooling and Plumbing.
Sebastian came out, diagnosed our plumbing issue and fixed it in only an hour. He is a great guy and we look forward to having more work done by the company.
Cody did a great job! He was polite, professional, and efficient. I'll be calling Potter to request Cody for all of our HVAC and plumbing needs!
Someone was here within a few hours after the request. The tech was knowledgeable and had the necessary part on his truck. He answered all my questions and advised me on a service agreement which I purchased, this saved me around a $100 on the service call. Was very pleased.
In my case, I had low water pressure throughout my house. I called Potter Heating & Plumbing who was highly recommended to me. They arrived in one day. The plumber was very nice, personable, friendly, knowledgeable and discussed my ongoing concerns. And always wore shoe coverings.
After doing an assessment of the PSI which was in range, he determined the main issue to be the water pressure valve.
He nicely gave me a breakdown of the cost of the new water pressure valve. It was my decision on whether to install a new one. There was absolutely no pressure whatsoever. I chose to have a new one installed. I'm so glad I did.
The water pressure is now in the normal range. The plumber went to each faucet throughout the house and opened each one to not only check the pressure but to also let the air out of the lines.
He cleaned the area of work, showed me the billing invoice and was on his way.
A job well done and much appreciated by the owner. I will have them again in the future and I highly recommend them.
I was referred to Potter Heating, Cooling, and Plumbing by my friend Anthony after experiencing a sump pump failure that caused water to back up into my basement. Anthony connected me with Josh, who promptly arranged for Sebastian to come out after hours to assess the situation. Sebastian was professional, friendly, and efficient in addressing the issue and installed a new sump pump. The next day, Ricky came out to inspect my furnace to ensure it hadn't been damaged by the water. Like Sebastian, Ricky was extremely professional and thorough, providing peace of mind during a stressful time. I really appreciated how quickly Potter responded to my needs and sent out their skilled technicians right away. I highly recommend Potter Heating, Cooling, and Plumbing for their excellent service and professionalism!