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Iaan Gress, This week

Kyle did a great job diagnosing my pressure switch issue and ordering in the part, he rigged my furnace so it would work until the part came in, and it was all for a low price. He came out twice and altogether only 400$.. highly recommend

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Rick Richmond, Last week
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diane sheetz, Last week

Awesome company. Knowledge associates. Well mannered. Great to work with. Would recommend to anyone looking to get heating assistance. Great job

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Bryant Martinez, Last week

Always professional…..

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Lou Saltrelli, This month

Entire experience was positive and professional

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Kim Fullone, Last month

My water heater broke overnight and It was replaced by 10am the next morning. I can't say enough about this company!

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Charlie Hicks, Last month

I would like to publicly thank Potter and all the folks associated with this company. I have nothing but Positive things to say about these folks. Excellent communication, integrity and an absolute joy to have them help my wife and I. In a situation where I simply wanted a "Fix quickly" they responded with future proofing my home for years to come. If you need HVAC work done, please consider Potter, I think you'd be happy you did. THANKS AGAIN!!!

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Chuck Che, Last month

I would like to publicly thank Potter and all the folks associated with this company. I have nothing but Positive things to say about these folks. Excellent communication, integrity and an absolute joy to have them help my wife and I. In a situation where I simply wanted a "Fix quickly" they responded with future proofing my home for years to come. If you need HVAC work done, please consider Potter, I think you'd be happy you did. THANKS AGAIN!!!

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Steve White, Last month

Sunday afternoon our furnace was out and finding a company who could help us same-day proved very difficult. Potters had someone (Bob) to our home within 90 minutes of our call. While they weren't able to repair the issue on the spot, due to needing a completely new furnace, they were able to give us a thorough understanding of what needed to be done. Professional, clear and timely communication.

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Daniel Ridley, Last month

Troy worked on my oil furnace after my basement had flooded. He addressed issues that required 3 days to resolve for different problems that would arise. He identified the parts that were needed. He then drove to Rochester to get them then drove back to my house and installed them. He was very thorough with completing the operational checks. The following day he replaced a motor that was bad and third day he called me back in the morning to make sure blower motor was in auto. There are not many knowledgeable and experienced fuel oil technicians like there used to be so I am very fortunate for having Troy's help. I cannot thank him enough for his enthusiasm, tenacity, knowledge and profound professionalism. He is unfortunately becoming a rare breed. Thank you to Troy and entire team at Potter HVAC for getting my thermopride furnace back up and running good as new!

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