Had Potter do some work on my oil furnace. Had an issue with the part they replaced and was told it was out of warranty and I would have to pay for them to check it out. I was not happy with that answer at all. Word of the situation got back to Dave the owner and he reached out to me personally and made things right and fixed the issues I was having. Very happy with the end results and Dave's commitment to making his customers happy

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Jennifer Rowley Ficcaglia, This week

We are longtime Potter customers and have always received excellent service. Our most recent appointment a couple days before Thanksgiving was no exception. Dunstan was sent out to inspect our ailing furnace, and he was friendly, knowledgeable, and gave us all of our repair options. We also had an appointment today with Lloyd, who was very friendly and knowledgeable, and he provided a wealth of information about furnace replacement in case we decided to go that route. The office staff also is fantastic every time we call with questions or to set up service appointments. We are always very happy with Potter's work and customer service. We highly recommend them!

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Dolores Hennessy, This week

What a wonderful asset with Rick working for you. He helped me to understand and use my furnace, plus he made it work efficiently. The great personality made it a great experience.
Please send Rick next time.

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Lori Young, Last week

Cody is a very kind and knowledgeable young man who bravely crawled into my crawl space to wrap the pipes. The service was great. Thank you!
Merry Christmas.
Thank you Cody .

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Jon Schwartz, Last week

Technician was great. Explained what he was doing, gave useful feedback. Will continue to use Potter.

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Elyse Coughlin, Last week

At 1am on Thanksgiving Eve we got a bad leak in our basement water line. We called over ten places and the only one to not only come, but did so with such a great attitude despite having to come 40 minutes in the middle of the night ON A HOLIDAY was Cody from Potter!
He was so upbeat and knowledgeable and didn't overcharge despite me being ready to fork out a small fortune for emergency holiday hours.
We love Cody from Potter!

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Jeff Grimsley, Last week

Great service and quick don't look anywhere else potter should be your only choice. Thank you potter and thank you Rick

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Sky Ferguson, Last week

I could not have had a better experience with Potter. A trusted HVAC Contractor told us we needed to replace an old boiler which would have cost thousands. Potters did a few minor repairs and explained why the boiler should be good for years to come. Greg also inspected and advised me on an ancient furnace in a rent house. I had been unable to find another contractor who was willing and able to provide the service.

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Mariah Pratt, This month

Potter was hands down the best at installing my new furnace and heat pump! I would highly recommend them to anyone and everyone. From scheduling to installing and service they are a 10/10.

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