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Meet The Team

Proudly serving the Finger Lakes Call Us Anytime, 24/7: 585-393-9410

Staff Member

The Potter Team

Staff Member

David Giacalone


David is the Owner/President of Potter Heating Cooling and Plumbing. He has worked in the field and management of the HVAC industry for over 23 years. David started as an apprentice and worked up to General Manager before purchasing Potter HVAC back in 2018. David prides himself on honesty and integrity as well as providing the highest level of quality to our customers. The best part of owning Potter is knowing we provide a great living for our employees and provide quality services to our customers.

Staff Member

Christina Brown


Christina Brown is our dispatcher. She joined our company with an excellence in customer relations and it shines through every day she interacts with our customers. Her favorite part about working for Potter is the friends and family atmosphere created by working for a small Veteran owned business.

Staff Member

Jake Hershelman

Home Comfort Specialist

Jake is our Home Comfort Specialist. He has worked 13+ years in the residential Energy and HVAC service industry. He does carry multiple certifications in residential building and heating systems. Jake has brought his vast knowledge of HVAC products and designs to Potter. This helps our install teams and clients understand the improvements being made to their homes. The team at Potter is the best part of working here.

Staff Member

Jessica Detro

Office Manager

Jess was a Dispatcher in the HVAC Industry for 13 years before being brought to Potter. She excels in organization and process implementation and loves being able to see the industry grow and change from a management perspective. Her favorite part about working at Potter Heating, Cooling and Plumbing is the diverse background that other team members bring to the table and the support from other management members.

Staff Member

Josh Solt

Operations Manager

Josh is our Operations Manager. He has been a leader in the HVAC industry for 18 years and prides himself on honesty and integrity. Here at Potter, he provides a positive working environment and continues to help the entire team grow to their fullest potential. Josh says the reason he loves working at Potter is the family atmosphere.

Proudly Servicing 40+ Areas in Ontario, Monroe and Wayne Counties