Reviews
Potter is the friendliest most professional hvac company I've utilized. Their techs are always courteous and respectful of my house, even putting boot covers on before walking through. They even set me up with a regular tech so I know who to expect. They notify me the day before and on the way to the appointment so I know when to expect them. Their office staff and techs communicate information efficiently and promptly. Finally, they always seem to treat me fairly and work to resolve issues as quickly as possible. Best HVAC service in the area.
I needed a water heater installed in one of my apartments ASAP. I had a tenant moving in and we had just noticed the water heater was shot. Potter had someone over that day, everything installed and cleaned up within 3 hours. First class all the way. Quality of work and price were unmatched. Thank you, Potter you are my hvac & plumbing go to for now on!!!
My furnace was making some horrible noises. I called to make an appointment and someone was sent out that day. Everyone I talked to was friendly, courteous and helpful. Mark came to look at my furnace, got a text saying he was on his way and he was on time and very knowledgeable. I would absolutely recommend this company to anybody!! They are great!
We are new to the area and were in need of a check on our HVAC system. Potter came highly recommended from several sources.
We were extremely pleased with Ricky!
His knowledge and professionalism exceeded our expectations . We couldn't be more pleased. Don't hesitate, call Potter's FIRST!
Found this company on Facebook Penfield page recommendation. Christmas weekend we had an emergency. Texting and talking with the owner I felt completely at ease. The technician who came, Kyle, was amazing. Completely professional, and easy to talk with. He was extremely quick and efficient. Made the whole experience so easy. I highly recommend this company for anyone. They are efficient, punctual, knowledgeable and easy to work with. They are respectful of your property and time. Look no further than this company! ????????
Every thing went great from service call to new installation.
Great service!
well trained professional group of people good job my only suggestion would be a veterans discount should apply to all services
Highly recommend! I was without heat on a weekend. My furnace was installed by another company last year, and completely quit. The other company would not return my phone calls! I called Potter Heating and they came right out and fixed it so it would work, then ordered parts to repair the original install! Was completely repaired professionally and respectfully! Highly recommend to anyone out there seeking new install or service.
