Reviews
The team at Potter heating Cooling & Plumbing were courteous, friendly and professional, with Nate being a stand out talent in his field.
Our (now former) AC was first modified to add booster fans to help the cooled air reach an added on room on our home. This was done by a different company, and it left us having to go up and down stairs to manually turn on and off the main AC fan as well as the booster fans. Within two weeks the AC was banging and not putting out cold air at all.
Lloyd from Potter heating Cooling & Plumbing came and checked out our whole furnace and AC system. Our almost 20 year old AC was giving out. Lloyd brought in someone to do a temporary fix, to keep the current AC limping along (cool air, but not cold) while we decided on which of three plans Lloyd estimated for us.
We now have a new AC unit and the main fan automatically turns on when the thermostat dictates it should. As we hoped, Nate was also able to make the booster fans work on demand, so only when we need the extra boost.
The new system and fans are now dramatically quieter, and just in time for the newest pending heat wave.
Much thanks to the Potter crew!
Ricky Bower was our technician from Potter and he was 'outstanding'! He explained the condition of our A/C and after installing a capacitator explained that it vould last 2 days or 2 years as our A/C showed signs of needing a new unit. He was right that it lasted 2 days. Sooo glad that Ricky was our technician and I hope he will be our tech when we get a new unit.
Kyle Brown came to our house to do a cleaning and service on our furnace and air conditioner. He was very thorough and explained what was in good condition and a couple items that needed to be replaced. I was very happy with the service and Kyle's knowledge and professionalism.
Potter has done several jobs for us and we have always been happy with the service and the work itself. The staff and technicians very helpful. The tech was on time and the work was impeccable. Very happy and will use them again when we need it.
Stumbled across this company, pleasantly surprised. Purchased new home and wanted to service AC to make sure in good shape. From 1st contact to day of appointment all went well.
I called Potter today at 1:30P.M on a holiday weekend. The receptionist advised me they could send a technician out TODAY. Which was already a sigh of relief. Spencer arrived early and with a friendly demeanor. He immediately located the issue. A malfunctioning capacitor. He was professional and knowledgeable. He even went the extra mile and inspected a few closed baffles in my basement. I will definitely be contacting Potter again for any of my problems and service needs