Reviews
I had a hot water boiler fail on a 15 degree day. Potter was there within the hour, not exaggerating. The tech was able to diagnose the issues quickly and explained what needed to be done before proceeding. This house is new to me so the tech (Kyle McCormack) went the extra mile to recommend some non-emergency repairs to keep an eye on in the future. The pricing was fair given the work that was performed and everyone I interacted with was incredibly professional and personable. Five out of five.
great
If I could give this company 10 stars I would!! Dave and his team are wonderful! I had a heating issue and Todd (who is awesome) found the problem and made sure that everything was working perfectly. This is a company that takes pride in the way they treat their customers!! Thank you again...you guys are the BEST!!
Knowledgeable and friendly technician completed our oil furnace inspection in a timely fashion. Thank You!
Called regarding water heater leaking all over, Todd was sent with new water heater within a couple of hours . Can't say enough about how polite, efficient and hard working Todd was. Appreciated Todd's "can do" spirit. . . Even maneuvering our basement stairs, which was no easy task. Great job Todd and thank you Potter HVAC for such a quick response!
Todd was excellent at installing a new kitchen faucet and sprayer and unclogging our bathtub clog. He left the old ones in a plastic bag as I left instructions to do so. Since we were out of town, he called me when he finished the work, explaining everything he did and answered my questions.
A furnace technician is coming out next month to do the annual maintenance and inspection for our natural gas furnace.
Dealing with Todd and everyone at Potter Heating Cooling & Plumbing was easy and a great experience. They communicated very well throughout the whole process, from calling for an appointment through completion, and understood what I wanted and needed to have done. I am happy that I found them to take care of our heating and plumbing needs.