Reviews
Troy came and fixed our control board on our oil furnace. It's working better than ever! Thanks Troy and Potter HVAC for the superior service! We definitely recommend Potter to anyone with heating issues. Thank you again!
The company never disapoints. Does not sell up they would rather try to find another solution if possible. They never leave without all my questions answered. Down to earth team but professional as well.
We're always impressed by the service we receive from Potter. Kyle serviced our furnace this past week and did a great job of replacing our control panel of our 24 year old unit! He reflects the great professionals at Potter. We feel blessed to have him and all of the folks at Potter!
Had to have my furnace fixed this week. Troy from Potter HAVC came on Tuesday afternoon and figured out what was wrong. Unfortunately parts needed to be ordered and he thought 3-5 days thankfully parts were here on Thursday. Troy came back Thursday afternoon to install them unfortunately other issues became apparent after Troy tried several things to get the furnace to stay running. He determined it needed another part and said the best results would be to replace two parts. He said he could get them Friday and be back Friday late afternoon. He did get here and within 30 minutes I had heat. Troy was very pleasant to work with and explained what needed to be done and what he had tried. I definitely will call Potter again when I need service.
I am very grateful to Potter Heating Cooling for their very responsive and professional work replacing my indirect water tank. Two days after getting and accepting the quote to replace it, the top blew off of it. I called Courtney and she was able to get Mark out to replace it that day, four days ahead of my scheduled replacement! Mark was excellent and tolerated multiple inquisitive kids, cats, dog, etc. while completing the job!
Highly recommend this company and thank you again!
Thanks to Mark - our furnace is working great again! Thank you Potter!!
Thank you! We called on a 90+ degree day at 2pm and the friendly and skilled technician showed up at 5:15 to fix our air. THANK YOU thank you thank you!!
Good products, good people who know what they're doing and do what they say they'll do when they say they will do it. To me, it is a plus that the technicians who install or repair in my house are veterans of our military. I trust them, and I don't say that about many people or organizations.
Kyle was our service guy! Very polite, very helpful, very professional in all his manors!
I believe it was Jessica in the office the couple of times I called to set up appointments to have my furnace fixed, and she was very helpful, communicating was on point, and over all a great experience with Potter!
We'll definitely be using them again in the future for all our heating and cooling needs!