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www.potterhvac.com
585-393-9410

Triple 10 Offer Up to $10,000 OFF

10 Years Parts
10 Years Labor
10 Years Financing
$10,000 off NY Clean Heat Payments as low as $65 per month 1 Year USA Membership Included

Call today for more details. Certain restrictions apply. Offer expires 5/31/2026

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Protect Your Investment
with the USA Maintenance Plan

Extend the Lifetime of Your Equipment with Our Ultimate Service Agreement

24/7 Emergency Service
15% Off Any Repair
Lifetime Warranty
Priority Scheduling

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4.9 781 Reviews

Here’s What Your Neighbors Think About Our Service

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Jeremy Tiermini, This week

I have used Potter HVAC for both my furnace and AC...always great service. Unfortunately, we needed emergency plumbing service this weekend and I am so...

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Potter Heating Cooling & Plumbing

4.9 781 Reviews

Showing 10. See all reviews.

Google

Jeremy Tiermini, This week

I have used Potter HVAC for both my furnace and AC...always great service. Unfortunately, we needed emergency plumbing service this weekend and I am so thankful that Potter added that to their repertoire. Sebastian was excellent, from the minute of the initial phone call to the completion of the service, and I appreciate the follow-up phone call this morning. I love supporting local, I love supporting veteran-owned businesses, and I love the customer service here. Cannot recommended Potter highly enough!

Google

austin schaefer, Last week

Very happy with my new system install. Adam and Shamus were both great to deal with and the install went smooth. We were guided through the whole process and ensured it was working correctly once done. They were timely and prioritized the task at hand, cleaned up nicely and we highly recommend them for professional service

Google

charlene henecke, Last week

Excellent friendly service!

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Nathan Roberts, This month

Ricky did our annual inspection of our furnace and was a cool dude

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Julie C., This month

Highly recommend Potter! My sump pump clogged during the 4 inches of rain my area received on 3/31/26, my basement started flooding with water, and Potter was the only company who had someone available that evening. The fire department pumped my basement out and left me a pump so I was able to reschedule Potter for a later time.

When Sebastian from Potter came a week after the rain, my sump pump had been running 24/7, I'd been supplementing with the fire dept pump, and was just managing to keep the water at bay. Sebastian quickly diagnosed the problem and fixed it efficiently and with great expertise. He was friendly and knowledgeable and went above and beyond to get my pump running properly again.

Within an hour of Sebastian's departure, the water was no longer running into my sump pump basin and I was finally able to relax after a stressful, anxiety-filled week. When water does trickle into my basin now, my sump pump runs even more efficiently than before and shuts off as it should. I'm so grateful for Potter's assistance!

Google

Gerald Killigrew, This month

Ricky was a few minutes early which suited my schedule. He found the problem and obtained the cost to repair the furnace. He cautioned me about the age of the unit with the cost. When I decided to go ahead with the repair, he traveled to get the repair part and returned to install it. He was very professional and efficient.

Google

coldmetalzer0 1, This month

Randomly the pressure switches on my boiler went last week and I called and they came at 9 pm at night to get it back up and running. Super professional and keeps you informed the entire way. I will recommend them to anyone. Thank you potters.

Google

Nick Callan, This month

Potter has definitely lived up to their reviews. They have been great to work with and I highly recommend them to anyone in need of HVAC services. ??

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R R, This month

Sebastian did a fabulous job fixing our plumbing issue. He diagnosed the problem, explained it to us and proceeded to fix it. He was personable and knowledgeable. Will definitely contract with Potter again.

Google

verjaka 38, This month

Sebastian Irizarry, thank you for being so kind and explaining everything to me. I appreciate you giving me different options; you did an excellent job."

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