{"id":531,"date":"2023-11-27T11:00:00","date_gmt":"2023-11-27T16:00:00","guid":{"rendered":"https:\/\/www.potterhvac.com\/blog\/?p=531"},"modified":"2026-02-24T14:37:34","modified_gmt":"2026-02-24T19:37:34","slug":"what-counts-as-an-emergency-water-heater-repair","status":"publish","type":"post","link":"https:\/\/www.potterhvac.com\/blog\/water-heater-service\/what-counts-as-an-emergency-water-heater-repair\/","title":{"rendered":"What Counts as an Emergency Water Heater Repair?"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><a href=\"https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1.jpg\"><img loading=\"lazy\" width=\"300\" height=\"203\" src=\"https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1-300x203.jpg\" alt=\"Image of water heater\" class=\"wp-image-532\" srcset=\"https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1-300x203.jpg 300w, https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1-1024x691.jpg 1024w, https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1-768x518.jpg 768w, https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1-1536x1037.jpg 1536w, https:\/\/www.potterhvac.com\/blog\/wp-content\/uploads\/2023\/11\/iStock-1171130891-optimized_1920x1296-1.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><\/div>\n\n\n<p>Your water heater isn\u2019t doing its job, but what constitutes an emergency call and what\u2019s just a standard repair call? If you\u2019re curious, we\u2019ll help you figure it out so you don\u2019t end up making an emergency call when you don\u2019t need to. We\u2019ve seen tons of water heaters in Pittsford NY and know the ins and outs of how these calls go. Let\u2019s help you discern between a problem and an emergency for your water heater.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2>Sudden and Complete Loss of Hot Water<\/h2>\n\n\n\n<p>All of a sudden, you can\u2019t get a single drop of hot water. Nobody\u2019s used the shower, the dishwasher isn\u2019t running, and there\u2019s no other reason you can think that your hot water would suddenly be off.<\/p>\n\n\n\n<p>First thing first: check your circuit breaker and see if the switch for your water heater has been tripped. This can happen from time to time for various reasons, so if you switch it back to the right position and the hot water flows a few hours later, then you\u2019re good to go. If not, you\u2019ll need a technician to come and see what\u2019s wrong. This would be an emergency.<\/p>\n\n\n\n<h2>Visible Leaks\/Pooling Water<\/h2>\n\n\n\n<p>Your water heater isn\u2019t supposed to leak. If you found information online that says they are, look again: those posts are talking about boilers, which do let off a bit of water through the pressure release valve from time to time. Water heaters? They\u2019re not supposed to.<\/p>\n\n\n\n<p>If you notice any pooling water near your water heater, it\u2019s a cause for concern. You should shut down your water heater and call a technician immediately. That leak could progress at any point and become worse, damaging the flooring, walls, baseboards, and whatever else is around your water heater.<\/p>\n\n\n\n<h2>Odors Sourced From Your Water Heater<\/h2>\n\n\n\n<p>You turn on the cold water, and it\u2019s fine. But when you turn the hot water on, it has a bit of a funky smell to it. That\u2019s not good. It means your hot water is pooling and not hot enough to stave off bacterial growth. It will be advised that you turn off your hot water heater and wait for a technician.<\/p>\n\n\n\n<p>If your cold water doesn\u2019t smell, you can still use it. If you need hot water, boil water that comes cold\/room temperature out of the tap. Otherwise, you will have to wait for repairs. While having access to hot water is necessary, you still have a way to get it, so this wouldn\u2019t be labeled as an emergency call.<\/p>\n\n\n\n<h2>Water Heater Troubles Can\u2019t Wait<\/h2>\n\n\n\n<p>Your water heater needs to be taken care of. Hot water is essential to your health as well as your comfort. It\u2019s time to hire the professionals to take care of your water heater, and maintain it for years to come so you don\u2019t run into these issues again and again.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"\/contact\/send-a-message\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Contact Potter HVAC Cooling &amp; Plumbing today<\/strong><\/a><strong> to schedule your plumbing inspections, repairs, or maintenance as soon as possible.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your water heater is on the fritz, but is it an emergency or can you wait until a scheduled appointment to get help? Let&#8217;s find out.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[100,99],"_links":{"self":[{"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/posts\/531"}],"collection":[{"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/comments?post=531"}],"version-history":[{"count":3,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/posts\/531\/revisions"}],"predecessor-version":[{"id":962,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/posts\/531\/revisions\/962"}],"wp:attachment":[{"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/media?parent=531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/categories?post=531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.potterhvac.com\/blog\/wp-json\/wp\/v2\/tags?post=531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}